We give marketing managers superpowers.

The team at Concierge helps you build your text message (SMS) marketing program from the ground up into a top performing revenue channel.

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Personalized texting campaigns

Concierge makes it easy to send targeted text messages to segments of your customers based on their behavior, location, and purchase history.

triggered

SMS notifications based on customer behavior

Set up event-driven notifications for abandoned carts, back in stock, order shipment, or return lifecycle events.

1-to-1 messaging

One-to-one conversational texting

Store teams and customer service can text with individual customers to solve problems faster and build more personal relationships.

Get insight into metrics that matter.

Track the performance of your SMS messages. View reports for click-through rates, conversions, revenue, and subscriber growth.

“The Concierge team works alongside multiple teams at OV –creative, marketing, stores, tech, and CX – to help us deliver growth and delight our customers.”

Jeff Lincoln

Head of Growth, Outdoor Voices

“Concierge quickly became a top revenue channel for us as we made SMS a key part of our new product release playbook.”

Noah Solomon

Marketing Director, Tecovas

“We needed an organized and streamlined way to communicate with our clients en masse while still being personal and on-brand with our voice and tone. Concierge accomplished all of that for us.”

Lindsey Kilbride

Former Chief Growth Officer, 11 Honoré