The team at Concierge helps you build your text message (SMS) marketing program from the ground up into a top performing revenue channel.
Sign upConcierge makes it easy to send targeted text messages to segments of your customers based on their behavior, location, and purchase history.
Set up event-driven notifications for abandoned carts, back in stock, order shipment, or return lifecycle events.
Store teams and customer service can text with individual customers to solve problems faster and build more personal relationships.
Track the performance of your SMS messages. View reports for click-through rates, conversions, revenue, and subscriber growth.
“The Concierge team works alongside multiple teams at OV –creative, marketing, stores, tech, and CX – to help us deliver growth and delight our customers.”
Jeff Lincoln
Head of Growth, Outdoor Voices
“Concierge quickly became a top revenue channel for us as we made SMS a key part of our new product release playbook.”
Noah Solomon
Marketing Director, Tecovas
“We needed an organized and streamlined way to communicate with our clients en masse while still being personal and on-brand with our voice and tone. Concierge accomplished all of that for us.”
Lindsey Kilbride
Former Chief Growth Officer, 11 Honoré