The Blog

Why Your Event Communication Platform Should Start with SMS

Learn why your event communication platform should start with SMS for real-time guest support, instant updates, and smooth on-site coordination.

How to Choose the Best Event Texting Platform for Your Team

Learn how to choose the best event texting platform with two-way SMS, broadcast updates, scheduling, and support to improve guest communication.

How Event Text Messaging Keeps Attendees Informed and Moving Smoothly

Use event text messaging to keep guests warm, updated, and moving smoothly through winter events when weather or timing shifts occur.

Smart Texting Strategies That Elevate FAM Trip Experiences

Improve planning and on-site communication with smart texting for FAM trips, keeping attendees informed in real time and reducing last-minute confusion.

Understanding Event SMS Platforms for High-Stakes Guest Support

Learn how an event SMS platform helps event teams manage real time and scheduled attendee texts, improving communication and on site support.

Struggling With Event Check Ins? Tips That Make Arrival Smoother

Improve arrivals with short reminders, smart timing, and real-time support through simple event check-in messaging that keeps things moving.

Best Event Apps for 2026: Essential Guides and Insider Tips for Modern Planners

Discover top event apps for 2026 and how text messaging for events keeps guests informed in real time without requiring attendees to download another app

Using WhatsApp for Event Updates: Tips and Best Practices

Learn how to use WhatsApp effectively for messaging for events, from broadcasts to Q&A, to streamline logistics and boost attendee satisfaction.

How Text Messaging Transforms Last-Minute Event Changes Into Seamless Guest Experiences

Stay ahead of last-minute changes with clear, real-time updates using text messaging for events to keep guests informed and experiences running smoothly.

Enhancing Attendee Engagement at Corporate Events: The Power of Text Messaging

What is Retention Marketing in E-Commerce?

Overview of retention marketing and how SMS supports customer retention for e-commerce brands.

How can I increase my click through rate in SMS?

Your SMS clickthrough rate (CTR) is determined by your team's ability to empathize with your audience's needs, to align with their preferences, and to generate unique, compelling content.

What is an SMS strategy?

Steps to build your SMS marketing plan including goals, measures, schedule, automations, and customer support.

How to measure the success of your SMS marketing

Adding SMS to your marketing channel mix will impact your revenue, customer experience, and your business operations.

Back in stock SMS

SMS drives 65% more revenue (versus email alone) for back-in-stock signups.

How to Grow Your SMS Marketing List

Nine tactics that Concierge uses to help our customers build large and high-quality subscriber lists

Checking out is annoying and other reasons Concierge integrates with Stripe and Shopify

Concierge helps you and your team save credit cards securely and conveniently for use with future Shopify orders.

How to capture lost sales with back-in-stock SMS notifications using Concierge

Connect with Back-In-Stock so Concierge customers can: Send Back-In-Stock SMS notifications from your existing Concierge phone numbers.

How 11 Honoré delivers VIP service

Step inside this interview with Lindsay Kilbride, Former Chief Growth Officer at 11 Honoré. Read how 11 Honoré increased their repeat purchase rate by offering high-touch service.

eCommerce Texting 101: Basic principles for sending text messages to your customers

Do's and don'ts for setting up a successful SMS marketing program for your brand

Our approach to partnerships

We help customer-obsessed brands reach out to the right customers, at the right time, with 100x the personal approach of other marketing software.