Here are 8 key events where personal reach-outs increase customer satisfaction and drive outcomes.
Overview of retention marketing and how SMS supports customer retention for e-commerce brands.
Your SMS clickthrough rate (CTR) is determined by your team's ability to empathize with your audience's needs, to align with their preferences, and to generate unique, compelling content.
Steps to build your SMS marketing plan including goals, measures, schedule, automations, and customer support.
Adding SMS to your marketing channel mix will impact your revenue, customer experience, and your business operations.
SMS drives 65% more revenue (versus email alone) for back-in-stock signups.
Nine tactics that Concierge uses to help our customers build large and high-quality subscriber lists
How Concierge and Klaviyo connect so that you can coordinate your email and texting campaigns.
Concierge helps you and your team save credit cards securely and conveniently for use with future Shopify orders.
Connect with Back-In-Stock so Concierge customers can: Send Back-In-Stock SMS notifications from your existing Concierge phone numbers.
Step inside this interview with Lindsay Kilbride, Former Chief Growth Officer at 11 Honoré. Read how 11 Honoré increased their repeat purchase rate by offering high-touch service.
Do's and don'ts for setting up a successful SMS marketing program for your brand