Last updated January 2021
We collect Personal Data about you from:
Third parties, when they provide us with Personal Data about you (“Third Parties”). Third Parties that share your Personal Data with us include:
We have collected the following types of Personal Data about you:
Personal identifiers, including but not limited to:
Internet or other similar network activity information, including but not limited to:
You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some of the Services and functionalities may not work.
To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.
Affiliated Associates may also access the Services and Concierge’s platform when signing in with a Gmail address. We request the ability to read email from an Affiliated Associate’s associated Gmail address, so that we can display such Affiliated Associate’s email conversations alongside the relevant customers / contacts in the Concierge platform and provide statistics such as “last contacted date” regardless of whether that contact was made in Concierge or in Gmail.
We request the ability to send email on an Affiliated Associate’s behalf from such Affiliated Associate’s associated email address, so that the emails an Affiliated Associate sends from Concierge will also appear in such Affiliated Associate’s Gmail “sent” folder and are accessible to such Affiliated Associate when searching Gmail.
Affiliated Associates may remove these permissions at any time from the “Apps with access to your account” section of such Affiliated Associate’s Google account: https://myaccount.google.com.
We process Personal Data to operate, improve, understand and personalize our Services. We use Personal Data for the following purposes:
We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.
As noted in the list above, we may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us, which helps us improve our Services. If you do not want to receive communications from us, please indicate your preference by emailing us at email@example.com.
Disclosures of Personal Data for a Business Purpose
Your Personal Data may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part).
Data Security and Retention
We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. For example, the Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of Personal Data you provide to us. You should also help protect your data by limiting access to your computer or device and browser. Although we work to protect the security of your data that we hold in our records, please be aware that no method of transmitting data over the Internet or storing data is completely secure. We cannot guarantee the complete security of any data you share with us, and except as expressly required by law, we are not responsible for the theft, destruction, loss or inadvertent disclosure of your information or content.
We retain Personal Data about End Consumers for as long as necessary to provide End Consumers with our Services, and in some cases we retain End Consumers’ Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain Personal Data about End Consumers in an anonymous or aggregated form where that information would not identify the End Consumer personally.
We retain Personal Data about Affiliated Associates during the term of the agreements we have with our customers and thereafter. We are not obligated to anonymize or aggregate any Personal Data about Affiliated Associates.
Personal Data of Children
Other State Law Privacy Rights
California Resident Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of Personal Data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at firstname.lastname@example.org.
Nevada Resident Rights
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at email@example.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.