Provide a personalized, mobile-friendly, real-time itinerary for each of your attendees
Concierge is designed to turn what’s typically a stressful, chaotic process into a calm, hassle-free experience.
"Concierge was a huge success and was such a great way to communicate with our different groups on site… It was incredibly effective and we got great feedback on it.”
Schedule microsite
Each Concierge event comes with a microsite for sharing the schedule. Your guests don't have to download an app or create an account to stay in the loop.
Personalized itinerary
Each guest receives a unique link to their own event schedule. Even if your program is complex with many groups/tracks, your guests will see only where they need to be.
Up to the minute
Unlike static documents, guests see what's happening here and now. When used with Concierge text messaging updates, your guests will stay tuned in as your event schedule and logistics change.
Easy to read
Unlike event apps and static PDFs, guests see a mobile-friendly view of their schedule without logging in or downlaoding anything.
Concierge is your agency’s secret weapon for event planning. Each element of your event, from venue selection and booking talent/entertainment to meals and gifts, is so thoughtful. Your communication deserves the same level of thought and care.
Plan and schedule communications in advance.
We help your team plan and schedule all guest communications well before you go on-site. This way, when things get hectic, you’ll have peace of mind knowing that key messages are already set to go out at the right time.
Get dedicated account setup and training.
Our team takes care of the initial event setup, making sure everything is configured. We provide thorough group or one-to-one training, so everyone on your team feels confident and comfortable using the platform.
Receive access to event communication best practices.
Drawing from our extensive event experience, we’ll share best practices for guest communication and texting.
Concierge is your agency’s secret weapon for event planning. Each element of your event, from venue selection and booking talent/entertainment to meals and gifts, is so thoughtful. Your communication deserves the same level of thought and care.
Plan and schedule communications in advance.
We help your team plan and schedule all guest communications well before you go on-site. This way, when things get hectic, you’ll have peace of mind knowing that key messages are already set to go out at the right time.
Get dedicated account setup and training.
Our team takes care of the initial event setup, making sure everything is configured. We provide thorough group or one-to-one training, so everyone on your team feels confident and comfortable using the platform.
Receive access to event communication best practices.
Drawing from our extensive event experience, we’ll share best practices for guest communication and texting.
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While you focus on delivering an exceptional experience on the ground, Concierge’s got your back with real-time support.
Get proactive monitoring and alerts.
We keep a close eye on all your communications and will alert you to any issues like invalid phone numbers or delivery failures. This proactive approach helps prevent small issues from becoming big headaches, ensuring your messages reach the right people at the right time.
Live support whenever you need it.
Think of us as your “Air Traffic Control” for your event. Our team is on standby to provide live support whenever you need it, so you can stay focused on hosting your clients and their guests.
After your event wraps up, you can use Concierge to pull and analyze guest insights and pull key data and reports in minutes. You can see detailed custom reports that cover everything from the event templates you used to overall messaging statistics. These insights help you analyze the effectiveness of your communication strategy and showcase the value you delivered to your clients.
“Having you there supporting us throughout the event was incredibly helpful as our schedule kept changing.”
“Getting the texts during the event is reassurance to our guests that everything is organized… it’s right there on my phone.”
"Concierge was a huge success and was such a great way to communicate with our different groups on site… It was incredibly effective and we got great feedback on it.”
“We got amazing feedback about the texts. It was super helpful, especially for coordinating departures.”
“Concierge saved us a ton of time communicating the event schedule and logistics and enhanced the event experience for our guests. The Concierge team was on point with support throughout the event so we could stay focused on hosting.”
“Concierge is so awesome and easy to use for all events. Being able to pre-schedule messages and separate attendees into different lists is a game changer! Guests love the reminders on location, timing, attire, and all other needed info in a quick text message. Will definitely use Concierge as a tool for all events and group trips moving forward!”
"We used Concierge to text with guests at our big summer meeting. Â Being able to schedule text messages in advance saved us a ton of time while on site at the event."
Concierge was a game changer for us with the quick communication to our attendees about things like updated travel due to weather and for collecting attendee survey responses”
“I had such a great experience using the Concierge platform for our project... We had nothing but stellar reviews and compliments from all of our guests. We also appreciate your help during the hectic event!”
"We used Concierge to communicate with all guests and hosts at our client’s annual golf tournament. The Concierge team was incredibly responsive and ensured we were prepared as we headed into our event. Guests expressed appreciation for the texting service and the ability to communicate with our team as schedules changed onsite."
"We use Concierge to text with attendees at our incentive trips and offsite events. Concierge helps us communicate beyond what we can do with event apps and the team is super responsive to our requests. I highly recommend Concierge for any corporate event team."
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