FOR E-COMMERCE MARKETERS

We'll make text messaging a top revenue channel for you.

Concierge helps e-commerce marketers grow their lists, set up profitable SMS campaigns, and collect the data that matter so their work-life is easy.

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SEGMENTATION THAT WORKS

Send targeted campaigns, not blasts.

Concierge enables you to send to segments based on purchases, location, message history, and more.

PROFITABLE PRODUCT ANNOUNCEMENTS

Drive more repeat revenue at full price.

Unlike our competitors, Concierge is about your growth and retention goals, not ours. We don't just focus on top-line campaign revenue, we build the profitability of your texting channel.

RELIABLE SUBSCRIBER GROWTH

Build a text messaging list, no coding required.

Concierge will set up a TCPA-complaint SMS opt-in process for you. Or you can set up your own with our no-code landing pages, third-party integrations, or our developer toolkit.

“Concierge quickly became a top revenue channel for us as we made SMS a key part of our new product release playbook.”

Noah Solomon

Marketing Director, Tecovas

FLEXIBLE A/B TESTING

Optimize campaign results with tests and holdout groups.

With A/B testing, Concierge makes it easy to test and learn what works for your brand, your content, and your customers. Need help? We'll advise you on testing strategy.

AUTOMATED CUSTOMER NOTIFICATIONS

Generate incremental revenue throughout
the customer lifecycle.

Back in stock

Capture lost revenue when items come back in stock. Concierge integrates with backinstock.org and Klaviyo to capture more revenue than email alone.

Abandoned cart

Collect sms opt-ins during checkout and text customers when they’ve left something in their cart.

Order delivered

Increase customer satisfaction, avoid returns, and collect more positive reviews from customers when their items are delivered.

World-class integrations

Concierge has one-click integrations with your existing e-commerce stack.

Coordinated campaigns

Concierge syncs with Klaviyo lists and segments and updates your Klaviyo contact records.

Shorter checkout

Concierge facilitates credit card collection so your VIPs can buy directly through messaging.

Trackable appointments

Concierge connects to your store team's Calendly accounts so you can track how campaigns convert to in-store or virtual shopping appointments.

Resources for E-commerce Growth Marketers

What is Retention Marketing in E-Commerce?

Overview of retention marketing and how SMS supports customer retention for e-commerce brands.

How can I increase my click through rate in SMS?

Your SMS clickthrough rate (CTR) is determined by your team's ability to empathize with your audience's needs, to align with their preferences, and to generate unique, compelling content.

What is an SMS strategy?

Steps to build your SMS marketing plan including goals, measures, schedule, automations, and customer support.