Concierge helps e-commerce marketers grow their lists, set up profitable SMS campaigns, and collect the data that matter so their work-life is easy.
Concierge enables you to send to segments based on purchases, location, message history, and more.
Unlike our competitors, Concierge is about your growth and retention goals, not ours. We don't just focus on top-line campaign revenue, we build the profitability of your texting channel.
Concierge will set up a TCPA-complaint SMS opt-in process for you. Or you can set up your own with our no-code landing pages, third-party integrations, or our developer toolkit.
Marketing Director, Tecovas
With A/B testing, Concierge makes it easy to test and learn what works for your brand, your content, and your customers. Need help? We'll advise you on testing strategy.
Capture lost revenue when items come back in stock. Concierge integrates with backinstock.org and Klaviyo to capture more revenue than email alone.
Collect sms opt-ins during checkout and text customers when they’ve left something in their cart.
Increase customer satisfaction, avoid returns, and collect more positive reviews from customers when their items are delivered.
Concierge has one-click integrations with your existing e-commerce stack.
Concierge syncs with Klaviyo lists and segments and updates your Klaviyo contact records.
Concierge facilitates credit card collection so your VIPs can buy directly through messaging.
Concierge connects to your store team's Calendly accounts so you can track how campaigns convert to in-store or virtual shopping appointments.
Overview of retention marketing and how SMS supports customer retention for e-commerce brands.
Your SMS clickthrough rate (CTR) is determined by your team's ability to empathize with your audience's needs, to align with their preferences, and to generate unique, compelling content.